Summon’s Valet Parking Reservations Module is a comprehensive solution that allows valet operators to offer their customers an effortless way to reserve and pre-pay for valet services online. This module integrates seamlessly with your operations, enhancing efficiency and customer satisfaction.
Gain visibility into expected arrivals and departures, enabling efficient staffing and planning.
Ensure seamless check-ins with real-time reservation data and personalized service for each guest.
Automate reservation management, reducing manual tasks and allowing operators to focus on quality service.
Easily reserve and pay in advance from any device, saving time and eliminating on-site hassle.
Receive timely notifications and updates on reservation status, check-in, and pick-up times.
Request vehicle retrieval in advance, ensuring it’s ready upon arrival and minimizing wait times.
The customer books valet service through a white-label, mobile-friendly website. During the reservation, they choose a drop-off time and location and can pre-pay for added convenience. After booking, they receive a confirmation with reservation details.
When arriving, the customer is greeted by a valet who checks them in using the operator app, confirming reservation details and ensuring everything is set for a quick drop-off. This lets customers continue their plans, knowing their vehicle is secure.
When ready to leave, the customer requests their vehicle via the mobile app or web ticket. The valet is notified to prepare the vehicle, minimizing wait time. An update confirms when the vehicle is ready and its pick-up location, ensuring a smooth departure.
Enable travelers to reserve valet parking in advance, ensuring quick drop-offs, easy pick-ups, reduced wait times, seamless coordination, and a stress-free experience at airports.
Enhance guest experience by offering valet reservations in advance. This module ensures a seamless check-in and luxurious, hassle-free arrival for hotel guests.
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Make event parking seamless by allowing attendees to reserve spots ahead of time. This reduces congestion and ensures smooth arrivals, perfect for concerts, conferences, and private events.
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Expand your valet services for various use cases, from shopping centers to hospitals. Our reservation module adapts to diverse needs, ensuring efficient arrivals across different locations.
Click me!Set reservation hours to control booking windows and manage advance booking limits for smoother operations.
Define cancellation policies to minimize last-minute changes and optimize resource allocation.
Share a white-label booking link, directing customers to a branded reservation page for easy, online reservations.
Enforce key data points like check-in times and vehicle details to ensure consistency and accuracy.
View all active reservations with real-time data, helping you streamline and monitor daily operations.
Quickly confirm, reschedule, or cancel reservations from reservation cards for better customer service.
Receive a dedicated, white-label website where customers can reserve valet services online. This includes a customizable location page and a reservation page that showcases details specific to each location.
Gain access to the operator backend platform to manage all reservations, view customer details, and monitor daily operations efficiently. This centralized system streamlines reservation management and provides real-time updates.
Get access to the operator app for seamless on-the-go reservation management and check-ins. This app ensures that staff can provide a smooth and efficient experience for customers from arrival to departure.
With Summon’s Reservation Module, customers can conveniently pre-pay for valet reservations online, using a variety of payment methods. This flexibility enhances the customer experience, ensuring a smooth arrival and departure without the hassle of on-site payments.
Customers have the option to pre-pay for valet services during the reservation process, removing the need to carry cash or handle payments upon arrival.
Summon supports various payment options, including credit cards, digital wallets, and other modern payment methods, providing customers with convenient choices.
By pre-paying online, customers enjoy a faster, hassle-free arrival experience, knowing their payment is already handled, allowing them to focus on their plans.
“The Reservations Module has made our operations so much smoother. Our team now has a clear view of daily bookings, allowing us to plan staffing effectively and deliver a seamless experience for guests.”
Alex P.
Prestige Valet Services
Read more“Our hotel guests love the convenience of reserving valet online. The pre-payment feature is a game changer, making the check-in process much faster and allowing our staff to focus on service.”
Karen S.
Infinity Valet Service
Read more“Estoy muy satisfecha con Summon’s Application. It covers all my needs for managing residential parking, is easy to use, and provides precise data on vehicles entering and exiting. I also value Summon’s customer service highly. I recommend this app 100% for simplifying my job.”
Nora
PVP Parking
No, there is no implementation fee for setting up the Reservation Module. Summon offers straightforward onboarding to get you started quickly without additional setup costs.
You can charge customers directly through the Reservation Module’s pre-payment option. Payments are processed through integrated payment gateways, and the funds are deposited into your designated account, ensuring a smooth and reliable transaction experience.
Operators can cancel reservations directly through the backend platform. Simply locate the reservation in the backend, view the details, and select the “Cancel” option to remove the booking. You can also set policies to automatically manage cancellation windows.
Yes, the system allows you to send notifications and updates to customers through the reservation platform. This ensures that customers stay informed throughout the process, from booking confirmation to arrival.
Yes, you have the flexibility to customize the information fields collected during reservations. This means you can require specific details, such as flight number for airport valet or vehicle type for more streamlined service, ensuring you capture the most relevant information for each reservation.
The Reservation Module includes capacity management tools that allow you to set limits on the number of reservations based on your available parking spaces. Once your capacity is reached, the module can block additional reservations, preventing overbooking.
Operators and authorized team members with the correct permissions will have access to the backend to manage reservations. In the backend, they can create, view, confirm, reschedule, and cancel reservations. Additionally, they can adjust customer information, enforce data fields, and monitor real-time reservation statuses.
No, the white-label website is provided at no additional cost. It can be customized to reflect your brand, allowing you to add your logo, company information, and other customizations that align with your business identity, offering a seamless, branded experience for your customers.
The operator is responsible for handling customer service inquiries related to reservations. Summon requires operators to provide support contact information to ensure customers know who to reach out to if they have any questions or issues with their reservations.
You have the option to disable pre-payment for reservations and instead allow customers to pay upon arrival. This flexibility lets you choose the payment method that best aligns with your business model.
Fill out the form below and let discuss how Summon can help you run efficient ticketless valet operations and improve your bottom line today!