At Summon, we’re committed to making valet operations as seamless and efficient as possible—not just for operators, but for customers too. Today, we’re introducing a powerful new feature: WhatsApp notifications for real-time vehicle status updates.
Now, instead of relying on SMS or email, guests can receive instant valet updates directly through WhatsApp, the world’s most widely used messaging platform.
How It Works: Simple, Smart, and Seamless
Getting real-time valet updates via WhatsApp is easy:
- Scan the QR code at the location – When guests arrive at a Summon-enabled valet location, they scan a QR code to initiate communication via WhatsApp.
- Receive a digital ticket – Once scanned, guests instantly receive a digital ticket via WhatsApp, giving them access to their valet details.
- Get real-time updates – Customers are notified when their vehicle is checked in, when it’s ready for pickup, and when payment is completed—all directly within WhatsApp.
Why WhatsApp
- No app downloads required – Customers don’t need to install anything new—just scan, receive updates, and go.
- Ideal for global expansion – WhatsApp is far more widely used than SMS, especially in Central and South America, making it the perfect solution as we expand Summon into new markets.
- Reliable and instant – Unlike SMS, which can have carrier restrictions or deliverability issues, WhatsApp ensures messages arrive instantly and consistently.
A Smarter, More Connected Valet Experience
By leveraging WhatsApp, Summon is eliminating friction and ensuring that guests stay informed about their valet experience in the most convenient and accessible way possible.
This is just the beginning. We are continuing to build smarter solutions for valet operators and customers worldwide.
Have thoughts on this feature? Let us know how WhatsApp notifications improve your valet experience.