The valet Guest Experience

Delight guests with an experience that keeps them happy and coming back!

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No app download required

Ticketless valet

The guest journey

Step 1

Check-in

As the guest arrives, the valet register the guest and vehicle details for a quick vehicle check-in

Notification

Vehicle checked in

Step 2

Vehicle Parked

The guest can rest assured that their vehicle is safe and sounds as the valet parks the vehicle.

Notification

Vehicle Parked

Step 3

Request Vehicle

When ready, the guest can request their vehicle retrieval from their digital web ticket.

Confirmation

Vehicle requested

Step 4

Check-out

As the guest leaves, the valet checks out the ticket allowing guest to provide service rating.

Notification

Vehicle checked-out

Guest receives SMS Notifications of ticket status updates.

Digital web guest tickets

Available on mobile browsers

With Summon, there is no app to download. Guest are sent an SMS with a link to a customized mobile-friendly web ticket.

Request Vehicle

Summon’s Web Tickets allows guest to request their vehicle at any time from the convenience of their mobile device.

Multiple Pickup Zone

For maximum convenience, guest can select from multiple pickup locations where they want their vehicle delivered at.

Service Feedback

Allow guest to provide service feedback throughout the experience providing grater insight into your opperations.

Contactless Valet Parking

Summon helps you provide a 100% contactless valet parking experience. In a world post COVID, it is important to maintain safety guidelines and provide solutions that enhance the guest experience.

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Single or mix-use operation, no matter the complexity, Summon can offer a tailored solution.

Sign up and start operating any of the following types of operations.

Restaurants

Offer a fantastic restaurant valet parking experience. Guest guests can request vehicles in advance, validate, pay, and tip with a credit card, provide experience feedback, all while feeling safe with our contactless experience. No app required!

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Hotels

By integrating Summon into the hotel PMS, you can provide hotel guests a seamless branded valet experience. Guests can request their vehicles digitally in advance anytime, anywhere, and charges get applied directly to their room.

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Shopping Mall

Improve the experience of mall visitors. Have guest request their vehicle to be waiting for them in different doors depending on their location. Integrate Summon and boost tips by having guests pay and tip with their credit card through their mobile device.

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Commercial

Have your staff focused on moving cars fast and let Summon do the rest. Guest can save valuable time using their digital web tickets to request, pay, and tip in advance. In addition, whether the parking is paid or complimentary, guests can quickly tip their valet driver using a credit card.

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Hospitals

Provide a thoughtful hospital valet parking experience. Guest can be checked-in in under 10 seconds, so they are never late to an appointment. Hospital guest can request their vehicle at any time using our web tickets, skip the wait, and enjoying a complete contactless experience.

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Residential

Provide residents a luxurious valet parking experience. Permanent membership tags allow residents to park and retrieve their vehicles seamlessly. In addition, Summon helps track residents' multiple cars without slowing down their day.

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Casinos

Provide guest a luxurious valet parking experience. Guest can request their vehicle ahead of time while enjoying the tables inside the casino.

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Events

Flash vehicle checkins allows you to checking multiple vehicles at once helping you to move vehicles from the ramp super fast.

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