Multiple Merchant Accounts are now live in Summon
Growth changes everything. What once worked for a single location quickly breaks as operations expand. More locations bring more teams, more administrators, more accounting rules, and more financial pressure. Reconciliation becomes harder. Reporting becomes slower. Mistakes become more expensive. And payments, the lifeblood of any operation, are usually the first system to feel the strain.
That’s why we built Multiple Merchant Accounts in Summon.
Summon now supports unlimited merchant accounts within a single platform, giving multi-location operators the control, clarity, and flexibility they need to scale without adding operational friction.
Until now, Summon operated on one merchant account across an entire business. While simple, that model becomes limiting as companies grow. Different locations often operate under different ownership structures, contracts, accounting teams, or payment processors. Today, each location in Summon can be connected to the merchant account that reflects how that part of the business actually runs, while leadership maintains full visibility across the organization. One platform, unified data, and clean financial operations.
As businesses scale, standardization gives way to reality. Some locations are corporate-owned, others are franchises. Some require separate reporting, others roll up into shared accounts. Some use different processors based on region or contract terms. Multiple Merchant Accounts are designed to mirror that real-world complexity inside Summon, eliminating workarounds, shared credentials, and financial confusion that often plague growing organizations.
The system balances flexibility with structure. Operators can add as many merchant accounts as needed, power multiple locations from a single account when appropriate, and assign one active merchant account per location to ensure accurate payment processing and reporting. To protect financial integrity, merchant accounts can only be changed once an active shift is closed, preventing mismatches and ensuring clean data by default. It’s a system built not just to be flexible, but to be operationally sound.
This feature unlocks more than cleaner payments. It enables growth. Companies can onboard new locations faster, launch new contracts without financial rework, support franchise models, manage acquisitions, and scale into new regions without rebuilding their payment infrastructure every time. What once required complex back-office setups now happens seamlessly inside Summon.
Multiple Merchant Accounts were built for hotel groups managing multiple properties, valet operators with regional or franchise structures, enterprises running several contracts under one umbrella, and fast-growing companies evolving from simple operations into sophisticated organizations.
With this release, Summon takes another step toward becoming a true enterprise operations platform. Finance teams gain the control and accuracy they expect. Operations teams keep the simplicity they rely on. Leadership gains the confidence to scale without breaking core systems.
Payments should never be the bottleneck to growth.
Now, with Multiple Merchant Accounts, they aren’t.
