SMS and WhatsApp

Ticketless Valet by Text

Guests get their valet ticket as a link by SMS or WhatsApp, follow their car as it moves, and request it when they are ready. That is ticketless valet.

Talk to Sales How SMS Valet Works

The Guest's Visit, by Text

Everything the guest needs arrives on their phone.

Ticket by Text

At check-in the guest gets a text with a link to their ticket. No paper to lose, no app to download.

Updates as the Car Moves

Texts when the car is checked in, parked, being pulled and ready, with the pickup spot.

Request the Car From the Link

When they are ready to leave, guests open the link and request their car. Your team sees it right away.

Receipts by Text

Guests can get their payment receipt as a link by text.

You Decide What Gets Sent

Set it up once per location, then let the messages follow the ticket.

Choose Which Updates Go Out

Pick the status messages each ticket type sends, from check-in through drive-off.

Message Your Guests

Send a text to the guests on your open tickets, typed fresh or from a saved template.

One Link for the Whole Visit

Every text carries the same ticket link, so the guest always lands on their own car.

Works With Customer Chat

Guests chat with your team from the same link, and can get a text when a reply is waiting.

WhatsApp Check-In

For guests who would rather use WhatsApp than text messages.

Check In by WhatsApp

Guests send your location's code to the Summon WhatsApp number and a ticket starts for them.

Your Team Finishes the Ticket

The WhatsApp check-in shows up in the operator app, where the valet adds the car and completes check-in.

Updates on WhatsApp

Guests who checked in by WhatsApp get their ticket updates there too.

Falls Back to SMS

If a WhatsApp message cannot be delivered, Summon sends it as a text instead.

On or Off per Location

Turn WhatsApp check-in on for the locations that want it. It works with US phone numbers.

Messaging Is Included

SMS and WhatsApp come with Summon. There is no separate texting service to set up.

See what is included on pricing.

Industries We Serve

Summon provides comprehensive valet solutions across diverse industries, helping businesses streamline their parking operations.

Transient

hot

Restaurants

Enhance your restaurant's guest experience with seamless valet parking services. Streamline operations and improve customer satisfaction.

Transient

Events

Manage high-volume event parking efficiently. Handle peak traffic with ease and provide exceptional service to your guests.

Transient

Shopping Malls

Handle busy shopping center parking with ease. Improve customer flow and enhance the shopping experience for your visitors.

Transient

Amusement Parks

Manage large-scale theme park parking operations. Handle seasonal peaks and provide efficient service to thousands of visitors daily.

Transient

Night Clubs

Streamline nightlife valet services. Handle late-night operations efficiently and provide quick vehicle retrieval for your guests.

Provide premium valet services for hotel guests. Manage overnight parking, check-ins, and check-outs seamlessly.

Overnight

Airports

Handle long-term airport parking efficiently. Track vehicles for extended periods and ensure secure storage for travelers.

Overnight

Hospitals

Support healthcare facilities with reliable valet services. Provide convenient parking for patients, visitors, and staff.

Overnight

new

Cruise Ships

Provide seamless valet parking services for cruise ship passengers. Manage vehicle storage during voyages and ensure secure, convenient parking for travelers embarking on cruises.

Overnight

Garage

Streamline parking garage operations with automated valet services. Manage vehicle storage, optimize space utilization, and provide efficient parking solutions for garage facilities.