Team and Guest Chat
Talk With Your Team and Your Guests
Location team chat, one-to-one messages and customer chat, built into the operator app and the operator dashboard. No group texts, no personal numbers.
Location Team Chat
A shared chat for each location, in the app at the stand and in the dashboard at the office.
One Chat per Location
Everyone on a location's team shares its chat, so the stand, the garage and the desk stay in step.
Push Notifications
New messages reach your staff's phones through the operator app.
Mute a Location
Each person can turn chat notifications off for a location and still read it any time.
Joins and Leaves Announced
When someone is added to or removed from a location, its chat says so.
Direct Messages
For the conversations that do not need the whole team, from the operator dashboard.
Message One Teammate
Start a one-to-one conversation with anyone you share a location with.
Your Team as a Directory
Every teammate is listed, so starting a conversation is one click. Recent chats sit at the top.
Customer Chat
Guests with an open ticket or work order can message your team, and your team answers from the app or the dashboard.
Chat From the Visit Link
Guests message your team from the link they already have for their car. Nothing to download.
Tickets and Work Orders
Turn customer chat on for valet tickets, work orders or both, location by location.
Typing and Read Status
See when a guest is typing and when they have read your message.
A Text When It Matters
Optionally send the guest an SMS reminder when they have not read your message.
Guests reach the chat from the guest experience link they get by text message.
Industries We Serve
Summon provides comprehensive valet solutions across diverse industries, helping businesses streamline their parking operations.
Popular industries for this solution
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Get in touch to see team and guest chat, along with the rest of Summon's valet solutions.