Do I need Stripe or Square to take cash?

No. Cash and front desk payments are recorded in Summon without a card processor. You only need a connected Stripe or Square account to take cards and online payments.

What does Front Desk mean in Summon?

It marks a ticket as settled at the front desk, for properties where the guest pays the hotel or venue directly. Summon records the payment on the ticket and the shift. It doesn't charge the guest itself.

Can a guest choose to pay cash when they request their car?

Where the location allows it, a guest can send the request and pay at pickup. The ticket tells them how, for example cash with the valet or at the front desk.

How do I see how much cash a shift took?

Open the shift. Revenue is broken down into cash, online and front desk, alongside rates, fees and complimentary tickets.

Can I refund a cash payment?

Yes. Refund it from the transaction, in full or in part. Summon records the refund as its own transaction and on the ticket's activity.

Cash and Front Desk

Track Every Cash and Front Desk Payment by Shift

Record cash at the car, or send the charge to the front desk. Both are saved to the ticket and the shift like any card payment, so every shift closes with a clear count.

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How It Works

1
Choose Your Tenders
In each location's payment settings, turn on Cash, Front Desk, Online, or any mix. Cash and front desk work without a card processor.
2
Settle at Checkout
When the guest pays, the valet picks Cash or Front Desk at checkout. Summon records the payment on the ticket and closes it out.
3
Close the Shift With the Count
The shift shows what was collected in cash, online and at the front desk, so the count at close matches the record.

What You Get

Cash at the Car

Valets record a cash payment on the ticket in a couple of taps. It counts toward the shift like any card payment.

Send It to the Front Desk

For hotels and properties that settle with the guest at the desk, mark the ticket as paid at the front desk and keep it on the shift record.

Shift Totals by Tender

Each shift breaks revenue down into cash, online and front desk, with complimentary tickets counted separately.

Cash and Front Desk Tips

Record a tip paid in cash or at the front desk on the ticket, so the team's tips are on the record too.

Refunds on the Record

Refund a cash or front desk payment from the transaction, in full or in part. The refund is saved as its own transaction, with who made it and when.

Guests Know How to Pay

The guest's ticket page shows Cash accepted or Pay at the front desk, so guests know before the car arrives.

Who benefits from cash and front desk

BENEFITS FOR

Valet Operators

Fast Cash Close-Out

Close a cash ticket in seconds

Front Desk Handoff

Send hotel guests to the desk

Cash Tips Logged

Recorded on the ticket

Fast Cash Close-Out

Close a cash ticket in seconds

Front Desk Handoff

Send hotel guests to the desk

Cash Tips Logged

Recorded on the ticket

Fast Cash Close-Out

Close a cash ticket in seconds

Front Desk Handoff

Send hotel guests to the desk

Cash Tips Logged

Recorded on the ticket

BENEFITS FOR

Guests & Customers

Pay Their Way

Including cash

Settle at the Desk

For hotel guests

Clear Payment Options

Shown on their ticket

Pay Their Way

Including cash

Settle at the Desk

For hotel guests

Clear Payment Options

Shown on their ticket

Pay Their Way

Including cash

Settle at the Desk

For hotel guests

Clear Payment Options

Shown on their ticket

BENEFITS FOR

Location Owners

Totals by Method

Cash, online and front desk

Payment Attribution

Which valet took each payment

Refund Audit Trail

Every refund is recorded

Totals by Method

Cash, online and front desk

Payment Attribution

Which valet took each payment

Refund Audit Trail

Every refund is recorded

Totals by Method

Cash, online and front desk

Payment Attribution

Which valet took each payment

Refund Audit Trail

Every refund is recorded

Frequently Asked Questions

Works With

Valet Payments

Every way to take payment, from the car to the front desk.

Card and Tap to Pay

Take chip, tap and wallet payments at the car.

Staff Shift Management

Open, run and close every shift with the team checked in.

Valet Reporting

Review revenue and transactions by date and location.

Industries We Serve

Summon provides comprehensive valet solutions across diverse industries, helping businesses streamline their parking operations.

Transient

hot

Restaurants

Enhance your restaurant's guest experience with seamless valet parking services. Streamline operations and improve customer satisfaction.

Transient

Events

Manage high-volume event parking efficiently. Handle peak traffic with ease and provide exceptional service to your guests.

Transient

Shopping Malls

Handle busy shopping center parking with ease. Improve customer flow and enhance the shopping experience for your visitors.

Transient

Amusement Parks

Manage large-scale theme park parking operations. Handle seasonal peaks and provide efficient service to thousands of visitors daily.

Transient

Night Clubs

Streamline nightlife valet services. Handle late-night operations efficiently and provide quick vehicle retrieval for your guests.

Provide premium valet services for hotel guests. Manage overnight parking, check-ins, and check-outs seamlessly.

Overnight

Airports

Handle long-term airport parking efficiently. Track vehicles for extended periods and ensure secure storage for travelers.

Overnight

Hospitals

Support healthcare facilities with reliable valet services. Provide convenient parking for patients, visitors, and staff.

Overnight

new

Cruise Ships

Provide seamless valet parking services for cruise ship passengers. Manage vehicle storage during voyages and ensure secure, convenient parking for travelers embarking on cruises.

Overnight

Garage

Streamline parking garage operations with automated valet services. Manage vehicle storage, optimize space utilization, and provide efficient parking solutions for garage facilities.