Do guests need an app?

No. Guests get their ticket as a link by text and open it in the browser. From the link they can see the status and request their car.

Can I still use paper or reusable tickets?

Yes. A location can link a paper ticket number or a reusable ticket to the digital ticket at check-in.

What happens to parked cars when the shift changes?

When the next shift opens, every open ticket moves onto it. Checked-out and voided tickets stay with the shift they belong to.

Can I make photos or inspection required?

Yes. Each location chooses whether vehicle photos and an inspection are required, along with which customer and vehicle details are collected at check-in.

How do I find a ticket when the guest lost it?

Search by plate, phone number, last name or ticket number. The last four digits of the plate or phone work too.

Valet Ticket Management

Every Car on One Digital Ticket, From Check-In to Checkout

Check in each car on the phone in your hand and follow it through parked, requested, pulling and ready. Your whole team sees where every car stands.

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How It Works

1
Check In the Car
Start from the guest's phone number or the plate. Add the vehicle, photos and any inspection, and pick the rate if the location charges.
2
Park It
Record the parking zone, spot and key spot. The ticket moves to parked on the board for everyone on the shift.
3
Pull and Deliver
When the guest requests the car, the ticket moves to requested. A valet pulls it, marks it ready and hands it over.
4
Check Out
Take payment and close the ticket. Every step stays on the ticket's history with who did it and when.

What You Get

A Live Status Board

Tickets sit on the board by status, from check-in and parked to requested, pulling and ready, so nothing gets lost between valets.

Photos, Inspection and Damage Log

Take vehicle photos at check-in, record an inspection, and add a damage log to the ticket. You can require photos or inspection per location.

Spot and Key Tracking

Record the parking zone, spot and key spot on each ticket, so whoever pulls the car knows where it and its keys are.

Find Any Ticket Fast

Search by plate, the last four of the plate, phone number, the last four of the phone, last name or ticket number.

Re-Park in One Tap

If a guest isn't there for a car that's ready, re-park it, or re-park every ready car at once.

Tickets Carry Over to the Next Shift

When a new shift opens, the cars still in your care move onto it, so the next team starts with an accurate board.

Who benefits from valet ticket management

BENEFITS FOR

Valet Operators

Quick Check-In

Look up by phone or plate

Spot and Key Spot

Known before you get the car

Fast Ticket Lookup

Find a ticket in seconds

Quick Check-In

Look up by phone or plate

Spot and Key Spot

Known before you get the car

Fast Ticket Lookup

Find a ticket in seconds

Quick Check-In

Look up by phone or plate

Spot and Key Spot

Known before you get the car

Fast Ticket Lookup

Find a ticket in seconds

BENEFITS FOR

Guests & Customers

Text Ticket

No app to download

Request From Link

Follow the car's status

Less Waiting

Shorter wait at the stand

Text Ticket

No app to download

Request From Link

Follow the car's status

Less Waiting

Shorter wait at the stand

Text Ticket

No app to download

Request From Link

Follow the car's status

Less Waiting

Shorter wait at the stand

BENEFITS FOR

Location Owners

Live Lot View

Every car at every stage

Full Ticket History

Who changed what and when

Damage Records

Photos and damage logs

Live Lot View

Every car at every stage

Full Ticket History

Who changed what and when

Damage Records

Photos and damage logs

Live Lot View

Every car at every stage

Full Ticket History

Who changed what and when

Damage Records

Photos and damage logs

Frequently Asked Questions

Works With

Vehicle Requests

Guests request their car from the ticket link and your team sees it right away.

AI Vehicle Recognition

Fill in the vehicle details from a photo at check-in.

SMS and WhatsApp

Send each guest their ticket link by text or WhatsApp.

Valet Shift Management

Open and close shifts, and see the team and tickets on each one.

Industries We Serve

Summon provides comprehensive valet solutions across diverse industries, helping businesses streamline their parking operations.

Transient

hot

Restaurants

Enhance your restaurant's guest experience with seamless valet parking services. Streamline operations and improve customer satisfaction.

Transient

Events

Manage high-volume event parking efficiently. Handle peak traffic with ease and provide exceptional service to your guests.

Transient

Shopping Malls

Handle busy shopping center parking with ease. Improve customer flow and enhance the shopping experience for your visitors.

Transient

Amusement Parks

Manage large-scale theme park parking operations. Handle seasonal peaks and provide efficient service to thousands of visitors daily.

Transient

Night Clubs

Streamline nightlife valet services. Handle late-night operations efficiently and provide quick vehicle retrieval for your guests.

Provide premium valet services for hotel guests. Manage overnight parking, check-ins, and check-outs seamlessly.

Overnight

Airports

Handle long-term airport parking efficiently. Track vehicles for extended periods and ensure secure storage for travelers.

Overnight

Hospitals

Support healthcare facilities with reliable valet services. Provide convenient parking for patients, visitors, and staff.

Overnight

new

Cruise Ships

Provide seamless valet parking services for cruise ship passengers. Manage vehicle storage during voyages and ensure secure, convenient parking for travelers embarking on cruises.

Overnight

Garage

Streamline parking garage operations with automated valet services. Manage vehicle storage, optimize space utilization, and provide efficient parking solutions for garage facilities.