Do I need a valet ticket to create a work order?

No. A work order can sit on a valet ticket or stand on its own for a customer who isn't parking with you.

How is a work order on a valet ticket paid?

It's paid with the ticket at checkout, so the guest pays once for parking and services.

Can I edit a work order after it's paid?

No. Once a work order is paid or posted to an account, its items are locked and it can't be voided. You can refund it instead.

Can guests order services themselves?

Yes. Guests browse your services on the location's page, add them to a cart and check out. When the location takes payments they pay online; otherwise the work order arrives for your team to collect.

What if a service needs a time slot?

Mark the service as bookable. Its booking goes on your calendar and belongs to the work order.

Work Order Management

Sell and Track Every Service Job in One Place

Create a work order for a car wash, detail or any service you offer, on a valet ticket or on its own. Track it from pending to completed and get paid the way the customer wants.

Talk to Sales See Pricing

How It Works

1
Create the Work Order
Add services from your catalog to a guest's valet ticket, or start a work order on its own for a walk-up or drop-off customer. Guests can also order online.
2
Start the Job
Move the work order to in progress when the team starts. Any scheduled bookings on it start with it.
3
Complete It
Mark the job completed once the work is done and its bookings are closed.
4
Get Paid
Take card, Tap to Pay or cash, send it to the front desk, bill later, or post it to a monthly account. On a valet ticket, it's paid with the ticket.

What You Get

On the Ticket or On Its Own

Sell a service to a guest whose car you're parking, or to a customer with no valet ticket at all.

Your Catalog, Your Prices

Build a catalog per location with variants such as sedan or SUV and add-ons, used by staff and by guests ordering online.

Clear Status for the Team

Every work order shows as pending, in progress or completed, so the team knows what to work on next.

Guests Order Online

Guests can pick services on your location's page in the browser, and pay online when the location takes payments.

Settle Your Way

Card, Tap to Pay, cash, front desk, bill later, or post to a customer's monthly account.

Locked Once Paid

After a work order is paid or posted to an account, its items can't be edited or voided. Paid work orders can be refunded.

Who benefits from work order management

BENEFITS FOR

Valet Operators

Quick Add

Add a service in a few taps

Job Status

See pending and in progress

One System

No separate service tool

Quick Add

Add a service in a few taps

Job Status

See pending and in progress

One System

No separate service tool

Quick Add

Add a service in a few taps

Job Status

See pending and in progress

One System

No separate service tool

BENEFITS FOR

Guests & Customers

Service While Parked

Washed or detailed while parked

Order Online

Order and pay from the page

Pay at Pickup

Pay with the valet ticket

Service While Parked

Washed or detailed while parked

Order Online

Order and pay from the page

Pay at Pickup

Pay with the valet ticket

Service While Parked

Washed or detailed while parked

Order Online

Order and pay from the page

Pay at Pickup

Pay with the valet ticket

BENEFITS FOR

Location Owners

More Revenue Per Car

Washes, details and more

Catalog Pricing

Prices from your catalog

Locked Paid Orders

Paid work orders stay locked

More Revenue Per Car

Washes, details and more

Catalog Pricing

Prices from your catalog

Locked Paid Orders

Paid work orders stay locked

More Revenue Per Car

Washes, details and more

Catalog Pricing

Prices from your catalog

Locked Paid Orders

Paid work orders stay locked

Frequently Asked Questions

Works With

Service Bookings

Schedule bookable services on a calendar, tied to the work order.

Work Orders and Bookings

The full overview of selling services with Summon.

Valet Ticket Management

Add services to the digital ticket for every car you park.

Monthly Billing

Post work orders to a customer's monthly account.

Industries We Serve

Summon provides comprehensive valet solutions across diverse industries, helping businesses streamline their parking operations.

Transient

hot

Restaurants

Enhance your restaurant's guest experience with seamless valet parking services. Streamline operations and improve customer satisfaction.

Transient

Events

Manage high-volume event parking efficiently. Handle peak traffic with ease and provide exceptional service to your guests.

Transient

Shopping Malls

Handle busy shopping center parking with ease. Improve customer flow and enhance the shopping experience for your visitors.

Transient

Amusement Parks

Manage large-scale theme park parking operations. Handle seasonal peaks and provide efficient service to thousands of visitors daily.

Transient

Night Clubs

Streamline nightlife valet services. Handle late-night operations efficiently and provide quick vehicle retrieval for your guests.

Provide premium valet services for hotel guests. Manage overnight parking, check-ins, and check-outs seamlessly.

Overnight

Airports

Handle long-term airport parking efficiently. Track vehicles for extended periods and ensure secure storage for travelers.

Overnight

Hospitals

Support healthcare facilities with reliable valet services. Provide convenient parking for patients, visitors, and staff.

Overnight

new

Cruise Ships

Provide seamless valet parking services for cruise ship passengers. Manage vehicle storage during voyages and ensure secure, convenient parking for travelers embarking on cruises.

Overnight

Garage

Streamline parking garage operations with automated valet services. Manage vehicle storage, optimize space utilization, and provide efficient parking solutions for garage facilities.